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1. Where do I sign up for City utilities?

Sign up for utilities at the Finance Department in City Hall, 130 S Second Street, Chowchilla, during regular business hours. Call (559) 665-8615, ext 783 for more information.

2. What do I need to be able to sign up?

You may view and download the Welcome Packet, or obtain one from the Finance Department in City Hall, or call (559) 665-8615, ext. 783 to have an application faxed or mailed to you. Once you have completed the application, bring it to the Finance Department, along with the following items: rental/lease agreement or escrow closing statement, a copy of your drivers license, passport with picture ID, or California ID card.

3. What do I pay when signing up for services?

After the Finance Department accepts your application, be prepared to pay a security deposit for service per current fee schedule. For more information on this, call the Finance Department at (559) 665-8615, extension 783.

4. Where do I pay for City utility services?

Monthly payments may be mailed to:

Chowchilla City Hall
Attn: Finance Department
130 S Second Street
Chowchilla CA 93610

Payments can be made in-person inside City Hall during regular business hours. 

After regular business hours payments can be placed into the drop box located on the wall of City Hall to the right of the front entrance. Do not leave cash in the drop box.

Online payments can be made using the online bill pay site.

5. What type of payments are accepted for City utilities?

Cash, checks, money orders and Visa or MasterCard are accepted. Online bill payment is now available, view the Bill Pay website to sign up for online service.

6. Is my bill for the current month, past month, or next month?

The City billing system is set up to bill you for the prior month. For example, on March 1, you will receive a bill for February services. You have until the last business day of the month to pay your bill. After that, a 10% penalty will be applied to your account.

7. If I fall behind on my bill, will my service be interrupted?

If you are unable to pay your bill, please call us at (559) 665-8615, ext. 783, or come to the Finance Department at City Hall to discuss the status of payment options.

8. My water has been shut off. What do I do now?

If your water service has been shut off due to non-payment, you must bring your account to current status before service can be reconnected. Contact the Finance Department at (559) 665-8615, extension 783 for information. Making a payment online will not connect your service, you must call in to City Hall. 

9. How do I cancel or make changes to my City utility services?

To terminate or make changes to your water, sewer and trash service, the account holder must submit the appropriate form found on the Finance Department web page, obtain a print version from City Hall, or call the Department at (559) 665-8615, ext. 783 for more options. The account holder remains responsible for the monthly utility services until the proper notification has been submitted and processed by the Finance Department.

10. I still need more information on City utility services - where do I look?

Please refer to the Chowchilla Municipal Code Chapter 13.