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To schedule a ride with CATX call 559-665-8655 between the hours of 7:30 a.m. and 3:30 p.m. Monday through Friday. You must call no less than two hours before your needed appointment time to schedule a ride. When you call be prepared to provide the following information:
You will be given an estimated pick-up time and you must be ready to go at that time. The bus can not wait for you longer than one minute. If you decide you don't need a ride please call early to cancel your appointment. Please understand that if a bus is full your ride may have to be denied when making your appointment. It is best to schedule your appointment as far in advance as possible.
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You can make reservations for regularly scheduled pick-ups (same time each day of week) by calling CATX. Your trip will continue automatically until you ask for a change or cancellation. It is important that you call to cancel when you do not need a ride. If you do not show up three times for your subscription trip without calling to cancel, you will be dropped from the CATX list.